Northeast Ohio's
Residential Pooper Scooper Services
We provide reliable, year-round pet waste removal for busy home owners who want a clean yard without the hassle. Plus, for every new recurring service signup, we’ll donate a bag of treats to a local shelter in your dog’s name – supporting our mission of giving back to Ohio’s shelter animals.
- Weekly Service
- Bi-Weekly Service
- 2x Per Week Service
How To Get Started
Getting started with a pooper scooper service has never been easier. Here’s how to get setup from start to finish.
1
Sign Up For Service
Click on the Instant Quote button, enter your zip code, and complete the signup process. If you have any questions, you can text/call our team, message us on Facebook, or email info@scooptales.com.
2
Schedule The Initial Clean
After you complete the signup process, our team will reach out to you to schedule the initial cleaning and go over the entire process.
3
Customer Portal Setup
You will receive an email with your initial login information to your customer portal. Here is where you will add or update your card on file, manage invoices, and add your dog’s info.
4
Attach Payment Method
All billing occurs on the 1st of each month before services are provided. You are able to add a credit/debit card on file. Once payment is setup, Scoop Tales will generate your invoice each month. These records can be seen in your customer portal. If payment is not received prior to your first cleaning of the month you will be removed from the service schedule until payment is received.
5
Never Pick Up Poop Again!
Congratulations! You’ve officially retired from scooping poop. Sit back, relax, and enjoy a pristine yard while knowing you’re helping shelter animals across Ohio. Welcome to the Scoop Tales family!
Everything You Need to Know
Frequently Asked Questions
No, you don’t need to be home! As long as we have access to your yard, we can complete the service. For your convenience, we’ll send you a text notification when we’re on our way, so you always know when to expect us.
Scoop Tales does not require a contract in order to start service. Enjoy the flexibility to start, pause, or stop service at anytime.
Yes, we love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you leave them inside during your cleaning.
Note: If our staff has never met your dogs before and you are home, please let the technician know ahead of time that you will be letting the dogs out for an introduction.
If your dog is aggressive towards our team, you will be asked to put them inside or be completely removed from our route.
The safety of you, your pets, and our team will always remain top priority. We will scoop in all-weather unless unsafe to do so. Extreme rain/wind/lightning may make it unsafe to perform service. In that case, service will be postponed until the following scheduled service day where we will perform “double doody”.
Scoop Tales offers weekly, bi-weekly, and twice-a-week pet waste removal services.
Scoop Tales is fully insured! While we always take great care on your property, in the rare event of an accident, you won’t be responsible for any unexpected costs.
Yes! After every visit we disinfect our equipment and boots with a kennel-grade disinfectant to prevent the spread of germs and viruses such as Parvo.
No, we don’t provide arrival times for our pooper scooper services. We optimize our routes for drive time at midnight the day before services are completed to help keep our costs low.
Note: You will receive a text notification on the day of scheduled service when we are 30-60 minutes away. This way you will always know when to expect us on your service day.
Serving Our Neighbors Across Northeast Ohio
- Avon & Avon Lake
- Sheffield & Sheffield Lake
- North Ridgeville
- Elyria
- Grafton
- Columbia Station
- North Olmsted
- Olmsted Falls
- Strongsville
- Westlake
- Bay Village
- Rocky River
- Fairview Park
- Berea
- Parma & Parma Heights
- Brook Park
- Lakewood
- Brunswick
